In this article: Batch Message Overview / How to Send Batch Messages / Composing a Message
Batch Message Overview
With the batch message functionality, it is possible to send email messages to a group of learners at once directly via the Admin Dashboard. This function is useful when you want to encourage learners to sign in, take more courses or even complete a Custom Learning Path assigned to them.
How to Send Batch Messages
The batch message function can be accessed via 3 different ways: directly on the Learners page, inside a group on the Groups page, or by accessing the Custom Learning Path settings inside a group.
Via the Learners page: To send a message to all learners enrolled in your organization, please access the Learners page. Using the Filter option, you can sort out the learners by their current status before sending a message. Active learners can be filtered into 4 categories: Not Signed In, Not Viewed, Not Completed or Completed. After filtering the learners, click on Send Batch Message to write a message to them.
Via the Groups page: To send a message to all learners inside a specific group, please select the desired group inside the Groups page. Just like in the Learners page, you can also filter learners by their status before sending a message.
Via the Custom Learning Path settings: To send a message to all learners enrolled to a Custom Learning Path, please access the Course Progress tab inside the Custom Learning Path details. You can also filter the learners by their Custom Learning Path's status before sending a message to them.
Composing a Message
After clicking on Send Batch Message, you will be able to type out the message that you want to send. You can write a message from scratch or, alternatively, select one of the pre-made email templates to compose a message more easily. To receive a copy of the message you are sending, please select the "Send the same message to my email address" checkbox at the bottom of the page. This option is recommended for keeping track of the email messages sent to the learners.
You can also confirm the date of the last message sent and the name of the last admin to send a message on this page. Please be aware that it is not possible to check the contents of past batch messages sent to learners inside the Admin Dashboard at this point.